We're here to help

WestConnect is a marketplace that connects UK residents planning to move abroad with vetted emigration service providers — immigration lawyers, tax advisors, moving companies, and more. You answer a few questions about your move, we match you with the right partners, and you can compare and contact them directly. It's like Airbnb, but for emigration services.

Yes, completely free. You'll never pay WestConnect anything to browse, compare, or enquire with our partners. The services themselves are priced by the individual providers — and you always pay the same rate as going direct.

Every partner on our platform goes through a multi-stage vetting process. We verify regulatory registrations (e.g. SRA for solicitors, OISC for immigration advisors), check professional indemnity insurance, review client references, and monitor ongoing performance through user reviews. If a partner doesn't meet our standards, they're removed.

No. WestConnect is a marketplace platform, not an advisory service. We connect you with qualified, regulated professionals who provide the actual advice. All immigration advice is delivered by OISC-registered or SRA-regulated professionals. We provide educational content and guides, but these are for general information only and do not constitute legal, financial, or immigration advice.

We earn a referral fee from service providers when you engage their services through our platform. This is how we keep WestConnect free for everyone. Crucially, this commission never affects the price you pay — you always pay the same rate as if you'd gone directly to the provider. We believe in full transparency about our business model.

It depends entirely on your destination and visa route. Some countries like the UAE can process work visas in 1-3 months, while a US green card can take years. Our destination guides provide realistic timelines based on over 10,000 real emigration datapoints — not optimistic government estimates. As a general rule, add 30-50% to any official processing time.

We currently cover the USA, Australia, Canada, Spain, France, Germany, Portugal, the Netherlands, and the UAE — the most popular destinations for UK emigrants. We're expanding to more countries regularly. If your destination isn't listed, get in touch and we'll let you know when we can help.

Absolutely. That's the whole point. WestConnect is designed for comparison — you can enquire with as many partners as you like, get quotes, and choose the one that's right for you. We always recommend speaking to at least two or three providers before making a decision.

We take feedback seriously. If you've had a negative experience with a partner on our platform, you can leave a review and contact us directly at hello@westconnect.uk. We investigate all complaints and will remove partners who don't maintain our standards. Your experience helps us improve the platform for everyone.

After connecting with a partner through WestConnect, we'll send you a follow-up email inviting you to share your experience. Reviews are a critical part of how we maintain quality — they help other users make informed decisions and hold our partners accountable.

Yes. We take data protection seriously and comply fully with UK GDPR. We only collect the information necessary to match you with relevant partners, and we never sell your data to third parties. You can read our full Privacy Policy for details, or contact privacy@westconnect.uk with any concerns.

We're always looking for high-quality emigration service providers to join our network. You can apply through our partner application page. We'll review your credentials, verify your regulatory status, and get back to you within 48 hours.