Cookie Policy
Last updated: February 2026
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners.
Some cookies are essential for the website to function properly. Others help us understand how visitors use the site so we can improve it. We only use non-essential cookies with your consent.
2. What Cookies We Use
The table below lists all cookies used on westconnect.uk, grouped by category.
2.1 Strictly Necessary Cookies
These cookies are essential for the Platform to work. They enable basic functions like page navigation, account login, and secure areas. The Platform cannot function properly without these cookies, and they cannot be switched off.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| sb-access-token | Supabase | Maintains your login session and authenticates requests | 1 hour |
| sb-refresh-token | Supabase | Refreshes your session so you stay logged in | 7 days |
| __stripe_mid | Stripe | Fraud prevention for payment processing (premium services only) | 1 year |
| __stripe_sid | Stripe | Fraud prevention session identifier | 30 minutes |
| cookieyes-consent | CookieYes | Remembers your cookie consent preferences | 1 year |
2.2 Analytics Cookies
These cookies help us understand how visitors use the Platform by collecting anonymous usage data. They are only placed on your device after you give consent through our cookie banner.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors by assigning a randomly generated number | 2 years |
| _ga_[ID] | Google Analytics | Used by GA4 to maintain session state | 2 years |
2.3 Marketing Cookies
These cookies are used to track the effectiveness of our email campaigns. They are only placed on your device after you give consent through our cookie banner.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| sib_cuid | Brevo | Tracks email campaign interactions and link clicks | 13 months |
3. How to Manage Cookies
3.1 Our Cookie Banner
When you first visit westconnect.uk, you will see a cookie consent banner. This allows you to accept or reject different categories of cookies (analytics and marketing). Strictly necessary cookies cannot be switched off as they are essential for the Platform to work.
You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of any page on our website.
3.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. The method varies between browsers, so please consult your browser’s help section:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
Please note that blocking all cookies may affect the functionality of the Platform.
4. Third-Party Cookies
Some cookies on our Platform are set by third-party services. We do not control these cookies. For more information about how these companies use cookies, please see their privacy policies:
- Google Analytics: policies.google.com/privacy
- Brevo: brevo.com/legal/privacypolicy
- Stripe: stripe.com/privacy
5. Changes to This Policy
We may update this Cookie Policy from time to time, for example if we add new third-party services. When we make changes, we will update the “Last updated” date at the top of this page.
6. Contact Us
If you have any questions about our use of cookies, please contact us:
| privacy@westconnect.uk | |
| Post | [Registered office address] |
For more information about how we handle your personal data, please see our Privacy Policy.